Privacy Policy
Last Updated: July 14, 2026
Kitabi Corner ("Kitabi Corner," "Alkitabi," "we," "us," or "our") operates the Alkitabi mobile application and website (the "Platform"), through which we sell books, stationery, office supplies, newspapers, and magazines. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Platform.
Business details:
- Trade name: Kitabi Corner (شركة كتابي كورنر)
- Legal entity: Sole Person Company
- Commercial Registration No.: 548241
- Commercial License No.: 225014
- Registered address: Shop 14, 1st Floor, Shareefa Al-Mulla Saleh Al-Mulla Building, Ibn Khaldoun Street, Hawalli, Kuwait
By using Alkitabi, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a) Information you provide directly:
- Name, email address, and phone number
- Delivery address(es)
- Payment details (processed securely through our payment partners — we do not store full card numbers)
- Account login credentials
- Order history and wishlist items
- Communications with our customer support team
b) Information collected automatically:
- Device information (device type, operating system, unique device identifiers)
- App usage data (pages viewed, features used, time spent, crash reports)
- Location data (if you enable location services, used to estimate delivery times and availability)
- IP address and general location derived from it
c) Information from third parties:
- Payment confirmation from payment gateways
- Delivery status updates from our courier partners
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Create and manage your account
- Provide customer support
- Send order confirmations, delivery updates, and receipts
- Improve the Platform and personalize your experience (e.g., book recommendations)
- Send marketing communications and promotional offers (you may opt out at any time)
- Detect and prevent fraud or misuse of the Platform
- Comply with legal obligations under the laws of Kuwait
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Delivery and courier partners, to fulfill and track your orders
- Payment processors, to complete secure transactions
- Service providers, who help us operate the Platform (e.g., hosting, analytics, customer support tools)
- Government or regulatory authorities, where required by Kuwaiti law
- Business transfers, in the event of a merger, acquisition, or sale of assets, subject to confidentiality safeguards
Each of these parties is only given the information necessary to perform their function and is required to protect it accordingly.
4. Data Storage and Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction, including encrypted checkout and restricted access to customer data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us using the details in Section 9.
7. Cookies and Tracking Technologies
Our website and app may use cookies and similar technologies to remember your preferences, keep you logged in, and understand how the Platform is used. You can control cookie preferences through your browser or device settings.
8. Children's Privacy
Alkitabi is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Kitabi Corner Shop 14, Shareefa Al-Mulla Saleh Al-Mulla Building, Ibn Khaldoun Street, Hawalli, Kuwait Email: support@alkitabi.com Phone: +96541114452